BBB Consumer Tips: Door-to-Door Alarm System Sales

BBB Consumer Tips: Door-to-Door Alarm System Sales


THERE ARE A THEST OF HOME SECURITY OPTIONS OUTS THERE, FROM COMPANIES TO TECH DEVICES. IT JUST SO HAPPENS AT THIS TIME OF YEAR THE BET BUSINESS WIEWR RECEIVES MANY CALLS FROM CONSUMERS ASKING ABOUT DOOR-TO-DOOR SALESPEOPLE ASKING THEM TO SWITCH THEIR ALARM SERVICE AND SOMETIMES THOSE SALESPEOPLE DON’T HAVE YOUR BEST INTERESTS IN MIND. JANNA KIEHL WITH THE BETTER BUSINESS BUREAU IS IN WITH MORE ON WHAT THE LOOK OUT FOR WHEN IT COMES TO THOSE DOOR-TO-DOOR HOME SECURITY SALESPEOPLE. THEY COME TO YOUR DOOR. THEY MIGHT BE MISREPRESENTING THEIR COMPANY. THAT IS SORT OF THE FIRST INDICATOR, RIGHT? RIGHT. THEY WANT TO GET YOUR BUSINESS. WHETHER OR NOT YOU ALREADY HAVE A SECURITY SYSTEM. THIS IS OUR CONCERN. THEY’RE NOT CONCERNED ABOUT THAT. THEY WANT TO SWITCH YOU OVER TO THEIR SYSTEM. Meaghan: BEFORE YOU SIGN OR AGREE TO ANY SORT OF PURR CHARGES YOU ALWAYS WANT TO CHECK EVERYBODY OUT ON THE BBB WEBSITE. ABSOLUTELY. THAT’S VERY IMPORTANT. ESPECIALLY IF YOU SIGN A CONTRACT OR SPEND A LOT OF MONEY. CHECK THEM OUT. IT’S FREE. YOU CAN FIND OUT WHAT THEIR RATING IS, WHETHER OR NOT THEY HAVE COMPLAINTS. LOOK INTO THIS. DON’T TAKE TEAR WORD FOR IT. Meaghan: ESPECIALLY IF YOU SPEND A LOT OF MONEY, BUT EVEN IF YOU’RE NOT SPENDING A LOT OF MONEY. IF YOU’RE SIGNING A CONTRACT FOR ANY SORT OF LONG DURATION, MAKE SURE YOUR MONEY ISN’T GOING TO WASTE ON A MONTH TO MONTH. YOU DON’T WANT IT TO GO THE WASTE, AN YOU DON’T WANT TO SUPPORT COMPANIES OUT THERE OR BUSINESSES OR INDIVIDUALS WHO ARE NOT PART OF THE COMMUNITY OR NOT PART OF THE BUSINESS COMMUNITY. THEY DON’T HAVE YOUR BEST INTERESTS IN MIND. THEY’RE OUT TO TAKE YOUR MONEY. YOU HAVE TO SPEND MONEY AGAIN LATER, YOU HAVE WASTED A LOT OF TIME AND ENERGY. SO FRUSTRATING SOME WHEN YOU’RE THINKING ABOUT SECURITY COMPANIES, YOU WANT TO CONSIDER YOUR BUG AND WHAT YOU NEED. IF YOU HAVE A MASSIVE HOME, YOU’RE GOING TO NEED SOMETHING DIFFERENT THAN IF YOU DON’T. IF YOU COME AND GO A LOT YOU MAY NEED SOMETHING DIFFERENT THAN IF YOU GO A LOT. ONE THING DOESN’T FIT EVERYBODY. HAVE A KUTIAN REALLY SIT WITH YOU AND YOU CAN ALTELL IF THEY KNOW WHAT YOUR NEEDS ARE AND IF THEY KNOW THEIR PRODUCT, AS WELL. Meaghan: OKAY. YOU WANT TO CONTACT HOW MANY COMPANIES BEFORE YOU SIGN AN AGREEMENT? YOU WANT TO CONTACT ABOUT THREE COMPANIES BEFORE YOU DO ANYTHING, BECAUSE YOU WANT TO COMPARE APPLES TO APPLES OR AT LEAST COMPARE SYSTEM SYSTEMS. WHAT WILL THE SYSTEM DO FOR YOU. COMPARE THAT. SO AGAIN, GET EDUCATED ON IT, BECAUSE YOU WILL HAVE TO PAY FOR THIS, IT IS A CONTRACT, AND IT’S GOING TO BE IN YOUR HOME, SOMETHING YOU USE EVERY DAY. Meaghan: SURE. OKAY. WANT TO MAKE SURE YOU’RE CHECKING THE LICENSING AND MAYBE THAT THEY’RE RUNNING BACKGROUND CHECKS. WITH CHECKING A LICENSE, A COMPANY IN TEXAS HAS TO BE LICENSED TO SELL THE SYSTEM BUT TO HAVE PEOPLE GOING DOOR TO DOOR, INSTALLERS, AS WELL. SO LOOK AT THIS AND CHECK IT OUT. OUR REPORTS WILL HELP YOU, BUT WE CAN ALSO DIRECT YOU WHICH WAY TO GO TO LOOK THAT UP. THAT’S IMPORTANT BECAUSE THEY WILL BE IN YOUR HOME. THEY’RE INSTALLING YOUR SECURITY SYSTEM. THEY KNOW EXACTLY WHERE THE INS AND OUTS ARE. SO THEY SHOULD BE LICENSED. THEY SHOULD BE FOLLOWING ALL THE RULES FOR THE STATE. AND THE COMPANY SHOULD REALLY DO A BACKGROUND CHECK ON THEIR EMPLOYEES IN THAT FIELD. I AGREE. YOU WANT TO MAKE SURE THAT YOU ARE AWARE OF ALL THE ELEMENTS OF THE BACKGROUND. BUT YOU WANT TO AVOID HIGH PRESSURE TACTICS. IF THEY’RE PRESSURING YOU, IF YOU’RE READY TO BUY YORK UH SHOULD — IF YOU’RE READY TO BUY, YOU SHOULD BE READY TO BUY WHEN YOU’RE READY. IF SOMEONE PERSUADES YOU, LATER YOU FEEL LAKE MAYBE I SHOULDN’T HAVE DONE THAT. YOU’RE NOT QUITE SURE BECAUSE YOU DIDN’T DO YOUR HOMEWORK. Meaghan: AND IF THE DEAL SOUNDS TOO GOOD TO BE TRUE, IT IS TOO GOOD TO BE TRUE. MAKE SURE WHEN THEY COME TO YOUR DOOR THEY HAVE PROPER IDENTIFICATION OF THE COMPANY. ASK THEM FOR IDENTIFICATION. EXAMINE IT, LOOK AT IT. SOMETIMES WE SEE GUYS GOING DOOR TO DOOR AND WOMEN WHO ARE WEARING A FAKE I.D. OR DRIVER’S LICENSE AROUND THEIR NECK. THAT’S NOT THE I.D. WE’RE TALKING ABOUT. WE’RE TALKING ABOUT A COMPANY I.D. WE’RE TALKING ABOUT INFORMATION ON THAT I.D. AND IF YOU HAVE ANY DOUBTS, EITHER FIND ANOTHER COMPANY YOU TRUST OR AT LEAST CALL THAT COMPANY AND SAY, ARE YOU GOING DOOR TO DOOR AND DOES THIS PERSON WORK FOR YOU? VERY GOOD ADVICE. STICK AROUND. AFTER THIS SHORT BREAK, WE’VE GOT A LOOK AT YOU NEWS AND WEATHER HEADLINES.

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