Lifeshield Home Security System Review

Lifeshield Home Security System Review


Gabe: Hello folks. This is Gabe at Security Baron and I really
want a home security system that is affordable but that I can trust, and I’ve been told that
LifeShield fits the bill. Let’s check it out. [music] Gabe: If you’d like to see a list of our favorite
home security systems, google “Security Baron Best Home Security Systems.” Favorite question about today’s review, leave
a comment below and I’ll get back to you. In today’s review are the LifeShield Home
Security Systems. I’ll go over how easy it was to install, how
convenient it is to maintain, the customer support, professional monitoring and the app. For the LifeShield Home Security System, I
purchased the security advantage package. That comes with a base station, a keypad,
a wireless security tablet, motion detector, fire sensor, door and window sensors, indoor
cameras and just for the heck of it, I added an outdoor camera. Let’s start with maybe the principle piece,
the base station. Now, the base station basically looks like
a slightly larger Nintendo Wii. It’s all white. There’s not much to it. There is a light in the front to let you know
whether or not you’re connected. There are various ports in the back to connect
your Ethernet cable and your power adapter. What this does is serves as your command center
ensuring that everything is connected and talking to one another for your security system
apparatus. Let’s talk about the wireless security tablet
which they outsource to a third-party maker at Asus. Actually, I like Asus products. I even have an Asus computer along with a
few other little technological elements. The Asus tablet basically goes around with
you. It allows you to control the entire system. It does come with a stand so you can place
it on a stand. It’s not something to be placed on a wall. The security advantage package also comes
with a keypad. The keypad comes basically in white with a
few gray buttons. You’ve got really a easy way of managing your
system with the numeric keypad and just the buttons to let you say that you are either
arming it because you’re away, arming the door and window sensors because you’re home
or just completely disarming the system altogether. That’s all done from the wireless keypad that
can be placed near where you come in and out of your home. A very important part of the security advantage
package from LifeShield, of course, the window and door sensors. These come in the typical white that we’ve
seen across the board for these sensors. They work with magnets to let you know whether
or not a door or window has been opened. Once they get apart a certain amount, they’re
going to alert your base station. Then your base station will, of course, alert
you. If necessary, alert the proper authorities. The LifeShield Security Advantage package
also comes with two motion detectors. Theirs is pretty typical in terms of it’s
white, made out of plastic. You’re going to want to put it up in the corner
of your room so you can get as much information as possible. A fine distinction that we’d like to make
between the LifeShield motion sensor and other motion sensors from other home security systems,
is simply that this device cannot distinguish between humans and animals. If Rover is running back and forth all day,
it’s not going to know that that’s what’s happening. You’re going to get a notification for each
time. There’s no way for it to distinguish. Some intruders may not be courteous enough
to open the door or open your window. They may decide to smash right through. Here, you’ve got a Honeywell made glass break
frequency sensor that comes a part of the Security Advantage package by LifeShield. It’s your classic white, it’s listening here,
this is the microphone. It’s listening for that frequency of glass
breaking. You’ll know if someone’s trying to get into
the home. Just make sure it’s in proximity to your windows. The LifeShield Security Advantage package
also comes with the key-chain remote. The key-chain remote is not push-to-start
like on a car. Rather, push to arm or push to disarm your
system. It’s made out of plastic, got gray and white. I think only concern is that the panic button
is directly in the middle. I’m deathly afraid that I am simply going
to hit that button instead of one of the other buttons whenever I want to do something on
this key-chain remote. Otherwise, pretty straightforward. Now, why do you get a camera with these systems
if you’ve already got motion detectors and window sensors? Why do you wear a hat when you go outside
in a blizzard? You can technically get away with it. No one would recommend it. Having the indoor camera and the outdoor camera
gives you a full experience so you’re not just alerted to what’s happening. You can actually see it in real-time. Before I jump into the Security Baron necessary
features test to give us a quick run-down of how well these cameras perform, I want
to talk a bit about each design respectively. The indoor camera for the LifeShield Home
Security System looks like a mini Game Boy. It has a mostly black, glossy face with a
beige exterior made out of plastic. It does have a protruding lens and a little
bulb here on the bottom, does have some flexibility and mobility when it comes to mounting. The mount allows you to move it in different
directions. You can eventually set it up with a WiFi password,
but you initially plug it in with the Ethernet. Then you have this power adapter here. Then just your WiFi information, your reset
button and all of that. Now, I will note that there is a local storage
slot here on the indoor camera. It’s just not my favorite design when we’re
talking about aesthetics. Let’s move on to the outdoor camera. The outdoor camera, also not blowing anyone
away in terms of how it looks. It does have a white and black face. The lens is actually flush with the rest of
the camera. The back of it is metal. The Ethernet and power adapter are both covered
by this plastic piece, I guess to make it weatherproof. It just gives it just an ugly aesthetic. It’s not my favorite in that sense. Let’s talk about how well they function. Let’s take a quick break. Each month at Security Baron, we like to hook
up our subscribers with a little something in the form of a $200 Amazon gift card. The rules for entry are simple. Just subscribe to our page. Leave us a comment. You will be entered to win. Now, let’s get back to the video. Let’s jump into these Security Baron necessary
features as they pertain to the indoor and outdoor cameras. You only get 720p on both of these cameras. We like to see 1080 on cameras that we review. That’s very disappointing. On top of that, it’s only a 57.8 degree field-of-view. We’re not going to capture very much in any
given space. Of course, with the security advantage package,
we’ve got two cameras. We feel like that has to be the case because
you need two cameras to capture just one room. We like to see two-way audio on our indoor
and outdoor security cameras. It’s very useful to be able to yell at or
speak to someone in your home and listen to what they have to say back. Neither of these cameras will allow you to
do that. At Security Baron, we put a lot of significance
on night vision. Night vision is very important. They come through here from LifeShield. They have eight infrared LED lights on the
cameras. You can see whatever’s taking place. It’s important to know what’s happening at
night. Did you know that half of all days are night? An important Security Baron necessary feature
is local and cloud storage. Now, the indoor camera clearly has local storage
along with cloud storage because we have a microSD slot. We know that we can put in our little card
and hold on to whatever memories might have been made. When it comes to smart platform integration,
a Security Baron necessary feature, neither of these cameras has any type of integration,
which is strange because the security system as a whole does integrate with Amazon Alexa. We were a little disappointed with the fact
that there are no integrations for the camera themselves. Like smart platform integration and like the
motion detector, there is no person detection or pet detection on these cameras. When it comes to the Security Baron necessary
feature of artificial intelligence, you’re not going to find anything with the LifeShield
home security cameras. Now, the security advantage package comes
with the fire safety sensor. We all have fire detectors in our home that
beep and beep and let you know when you’ve been burning any of your food. However, the fire safety sensor is constantly
monitoring for smoke and high CO2 levels. Not only will they alert your base station,
which will then alert you. They can also alert the appropriate authorities
due to professional monitoring and send them to your location. In terms of what it looks like, it’s just
a white hockey puck with a few pieces at the top for sensors. It has a little light. You’re ready to go right out of the box with
the fire safety sensor by LifeShield. Now that we’ve seen everything that’s come
with the security advantage package by LifeShield, let’s talk about how it was for us to set
all of it up and how easy it’s been to maintain. With a lot of these systems, you have to go
through this process while on the phone with a representative. That was not the case with LifeShield. I don’t think I suffered from it. I will admit that it was a little daunting
when I first looked at all the pieces that I had. I was like, “Putting this whole thing together
is going to be quite a trip.” It actually wasn’t that bad once I got started. I started out as I do with most of these systems
with the base station. I plugged in the power adapter and the Ethernet
cable. This Ethernet cable actually became a bit
of an issue because I had to plug it in for so many components of the system. Actually, I had to go out and get a bigger
hub for all those Ethernet cables. The second thing that I set up was the wireless
security tablet, which already basically comes attached and coordinated with the LifeShield
base system. It wasn’t that complicated of a process. I just had to make sure that it was plugged
in and ready to go. The next part of the process was setting up
the cameras. Setting up these cameras wasn’t particularly
difficult, but it did require me to go through and plug in each power adapter and each cameras
respective Ethernet adapter into my router hub. Then, I went on to setting up the entry keypad. The entry keypad wasn’t particularly difficult. I just had to make sure that I had the right
power adapter placed into the keypad, and I place that flat on my table. The door and window sensors for the LifeShield
Home Security System are pretty standard. They are even white, like I’m used to. It’s pretty typical. I wouldn’t know that the larger pieces are
a little bit longer and may be even little bit skinnier than some of the other pieces
from other home security systems, but they work in the same manner. There’s a magnet that knows whether or not
they’re close to each other. Once you place the larger piece on the frame
and the smaller piece on the actual door or window, you’ll know when someone is opening
or closing the door from that magnet, telling the base hub that they’ve been separated. Pretty straightforward. I was able to do it in three minutes. After setting up my door and window sensors,
I moved on to the glass break frequency sensor. This is made by Honeywell, and you can either
mount it or just place it near the windows that may be broken. This has to be proximate to them in order
to hear that frequency of the glass breaking and alert the base hub that something is going
on. Setting up the LifeShield motion detector
is pretty straightforward. You’re going to want to go head and place
it about seven feet high in a corner so that it can capture as much as possible. Remember that this motion detector is not
capable of distinguishing between humans and pets. If you’re lucky, you can get it high enough
that it won’t see any of the dogs or cats, and that’s the way you can prevent it from
constantly going off. You want to go ahead and place your LifeShield
fire safety sensor near wherever you now have your smoke alarm, smoke detector. There’s an adhesive on the back from 3M, which
is the company I love, makes the whole process much simpler. This is how you set up your live show fire
safety sensor. Once you set it up, there’s really not much
else to think about. As always, I want to talk about my favorite
items that come with these home security systems. The yard sign and window decal. Just people knowing that your home is being
protected by LifeShield through this yard sign or this window decal, can do a lot in
terms of deterrence, so don’t forget to set these up. Now, we’ve gone over how you set up all these
components, whose ultimate job is to let you and the professional monitoring service know
if something is going on. If there is an event, if there is an intruder,
whatever is happening in your home ecosystem. Let’s talk about the professional monitoring
from the LifeShield Home Security System. 24/7, you’ve got a team of experts at your
disposal to help you deal with any potential events taking place in your home. For LifeShield, that also means a cellular
connection as a backup in case your power line goes out, or your landline goes out,
or your Internet goes out, so that they can always be sure to receive the alert and dispatch
the authorities to your location. There are different options for the LifeShield
Home Security System when it comes to professional monitoring. If you consider yourself a professional and
you can give yourself 24/7 professional monitoring, you can do it yourself. LifeShield does allow for that, but you’re
probably not awake 24/7 and you want to go with the security essentials or security advantage
package. Let’s talk about security essentials and security
advantage that don’t differ too much. Security essentials is 29.99 a month. It comes with 24/7 professional monitoring
and a backup cellular connection. Security advantage throws in an extra motion
sensor, an indoor camera and storage. That’s the only distinction between the two. Of course, with security advantage costing
$10 more a month at 39.99. Now that we’ve discussed professional monitoring,
let’s talk about the contracts that gets you involved with LifeShield in the first place. You have two options when it comes to LifeShield
contracts. One gives you a little bit more flexibility,
but be a little more expensive, and one gives you a little bit less flexibility, but would
be ultimately more affordable. The flexible option is a month-to-month contract
and the other option is a three-year contract. If you decide to cancel your three-year contract
at any point, the amount you have to pay depends on how long you’ve already been in that contract. You may have to pay 20 percent, or 50 percent,
or 80 percent depending on how long you’ve actually been with LifeShield. Be sure, as always, to look at the fine print
and to know what you’re getting into when you sign either the contracts with the LifeShield
Home Security System. When going through your contract rules or
talking about professional monitoring, you may eventually have to talk to customer support. I know it’s something none of us ever want
to have to do, but let’s talk about what that experience is like with the LifeShield Home
Security System. You can go online and check out their vast
repository of information regarding questions you may have or problems you may be encountering. You can also chat with their representative
online, and, finally, you can just call them directly. Personally, we do not have the greatest experience
with LifeShield customer support. We often felt like we were getting the run
around and it could be difficult to answer what we perceived as pretty basic questions. However, our opinion is not the only one that
matters. Let’s talk about what other people have encountered
with LifeShield Home Security System. LifeShield has only received six five-star
reviews on Google. Three of those are stars with absolutely no
written contacts. It is hard to know exactly what they meant. One of those events that they were interviewing
for a customer service position. We really hoped that that was not part of
that application process. We’ve looked for more information from the
Better Business Bureau. They have received a rating of A+, which essentially
means that they’ve not advertised falsely and generally complied with all the elements
required of them by the government. They have the A+ rating related to these objective
factors from the Better Business Bureau. However, it did not fare so well with their
customers receiving an average of a one-star rating. I will mention that most of these ratings
for LifeShield from the Better Business Bureau were not related to their customer support,
but simply people saying that the system did not work. That’s something that you hate to see especially
at this level. It did not seem as if LifeShield had ever
responded to these complaints. Ultimately, we are a little surprised to see
all of these complaints about the system not working as we were able to get ours to work
pretty easily. We had all the right conditions from making
that happen here at Security Baron. Like everything else in the world these days,
LifeShield does have a mobile application to help you use its system. Before we jump into our experience with the
mobile application on an iPhone, let’s look at how LifeShield faired in the App Store
and the Google Play Store. Now, for iOS, the LifeShield app received
3.9 out of 5 stars in the App Store, which is not the best, but I’ll take it. It’s not bad. The majority of these reviews were five stars. In the Google Play Store, LifeShield received
a 3.7 out of 5-star rating, which is not amazing, but probably better than how it’s faired in
its general Google reviews, so far. Now that we see what others are thinking about
the LifeShield mobile application, let’s take a look at our own impressions of the LifeShield
mobile app. Let’s check out the LifeShield Home Security
mobile application on my iPhone X. Of course, the most important element of any
mobile application is the capacity to arm it easily. If you look at the very top of the screen,
all the way to the center of the screen, you’ve got, “Your system is disarmed.” Let’s say, I wanted to arm it for Stay. I tap on the middle button, Stay, and I get
that, “Your window is open.” I do have a window open here right now. I can bypass that by clicking on “Bypass”
at the bottom. I hit “Bypass,” type in my code, and now I’ve
disarmed the system. Before I go into my cam reviews, on the top
right corner, you’ll see where it says, Settings with that gear, that icon always mean settings. I click there and I can look at the various
settings. Of course, I had to input my master code in
order to access. Here, I can look at various things, like my
username, password, and security question. I can go and look at my devices. If you’ll note, that’s all of my cameras,
my door, my fire safety, glass frequency, sensors, windows, all the way down to my base
and keypad. I can look at various alerts, notifications,
the monitoring, in terms of emergency contacts, dispatching information with my address, and
the app settings, which generally aren’t that important to people, unless you’re trying
to make sure you know you have the most recent update for LifeShield. If I dip below that, I can look at the cameras. Jumping into the cameras, you’ll note that
I have three currently setup in our Security Baron room. Let’s just look at some of the options. One, I can change the grid. I’m looking at it, initially, as a one, two,
three. Now, I can look at them all in a vertical
manner, and I can switch it back. These are the different options for looking
at your cameras. With this, you also can look at the history. The motion that sets them off will let you
know. That’s really useful in terms of getting an
understanding of what your cameras have seen in any day. Let’s jump in to my first camera, which I
now have fixated on me. If you note, as soon as I touch it, three
different icons pop up. One is simply play, and this will give me
a live stream. The second one are clips. I can look at the clips of the camera. The final one gives me the widescreen option. Let’s just cycle through those right now on
the app. Here I am looking at the live view of the
screen cam. When I take it to full screen and go horizontal,
there are different options. I can take a photo, an image capture, which
you’ll note happens out in the bottom with the camera icon. Then, I’ve got the recording option, which
is beside that camera with the video camera icon. Then, I have the record storage option, which
is beside both of those. That’s my saved media option and to your note
that I’m in it now. I can look at various options that it had
seen throughout the day just from the saved media. I can select, delete anything. That’s basically all of the functions you
get in a camera. Let’s just go and look at camera two. Camera two, I just have on the Security Baron
living room. That’s just is a live shot of the living room
there. I like that I can view all of these, go full
screen, take pictures, record video, and look at saved media clips from every camera directly
from the app. I can go out of that. I also have the third camera on another space
in the Security Baron room. I can, once again, take that full screen to
see how that’s doing, use these icons in the bottom denoting image capture or video capture. It’s just a useful thing to have in the LifeShield
app. While the cameras don’t allow for any panning
or zooming, at the very least, you definitely have options for retaining the images that
you do record. Definitely, I would prefer to be able to zoom
or pan in a room, especially considering the limited field of view. It’s good to have the capability directly
within the app. The LifeShield Home Security System does link
with Amazon Alexa. You can search for your skills, type in “LifeShield
Security,” and I can enable them to work together. When you type in “LifeShield Security,” the
API shows up. I put in my username. You’ll note that it says, “LifeShield Security
has been successfully linked.” Then, I can just say something as easy as,
“Alexa, ask LifeShield to arm away.” Alexa: You have LifeShield Security enabled. Gabe: Now, I’m back on the landing page for
the LifeShield Home Security mobile application. That’s our look at all the things you can
do inside the mobile app. Using the security tablet for the LifeShield
Home Security System, you’ll note that I can do a lot of the things I can do within the
mobile application right here on this large screen. I can hit “Stay,” and I have a window open
in the house. I can bypass that, put it in my code. [alarm beeps] Gabe: Now, it is going to start to go off
if I hit the code back in. I can turn it off. On the top right-hand corner, there’s a Panic
button. I can also go directly into Settings. Putting in my passcode, seeing my various
options for all my security devices and sensors. Once again, you can see down here that the
window is open. Got Account Settings, Devices, Users. I can add Users. I want to add my brother, for example. I’d type here. This is basically just allowing other people
access to my system. I don’t actually want to add him, so I’ll
go ahead. I can look at my various Alerts, Notifications,
Security Settings, Test my system, or even look at my various monitoring options. Going out of that, you’ll note that I can
go and look directly at video for each of my cameras, at any point, to see what any
of them are seeing. If I go to the top, I can actually look at
where my various sensors are and the devices. My keypad has a little battery. I know that all of my cameras are green, which
means that they’re functioning along with my key chain. The left-hand corner denotes that my window
is open. Then, I know that the rest of the pieces,
my two motion sensors, my two glass break, frequency sensors, my fire safety sensor,
and my door are all functioning properly. This is basically the breakdown of the LifeShield
Home Security App, as it is located on the wireless security tablet. Here, we are looking at the video quality
on LifeShield Home Security’s indoor camera. It actually isn’t so bad, considering there’s
only 720p. Of course, we love to see 1080, but I just
think, a few years ago, a 720 was fine. What we really are upset about is the 58-degree
field of view because we love to see, at the very least, a 120-degree field of view, so
you can capture everything happening in the room. With LifeShield, you may want to go ahead
and get another indoor camera just so that you can cover more angles because you just
really not going to capture a lot with that narrow field of view. This is what it looks like on the LifeShield
Home Security indoor camera. We’re checking out the night vision on the
LifeShield Home Security System’s indoor camera. It’s pretty good. We’ve got eight infrared LED lights that really
allows us to capture whatever is going on in this room. We can give a little glow test. I’m getting really good at spinning this globe. You can get a pretty good look at what’s on
the globe. You got Australia, and it’s not bad. That’s how we look at the night vision on
LifeShield’s indoor security camera. Here’s a look at the video quality on the
LifeShield Home Security System’s outdoor camera. Very weak, when it comes to field of view
and definitely not the best quality. Considering as about four feet away from,
you’ll get a decent look at our globe text. We didn’t expect much considering the field
of view and the lack of high-definition video, but it’s definitely manageable. Here’s a look at the outdoor camera’s night
vision, for the LifeShield Home Security System. Honestly, it’s pretty great. You’ve got eight infrared LED lights and it
really shows up. You can see me pretty well considering that
it’s not the best camera in day vision, but definitely makes up for it in a certain sense
with how well it sees at night. Congratulations. You’ve made it to the end of Security Baron’s
review of the LifeShield Home Security System. I know I’ve thrown a lot of information at
you. Let me just summarize it here, generally. If you need a top-of-the-line security camera
and more than simply substandard customer support, you may want to look at another security
system. However, if you would like Amazon Alexa integration
and the flexibility of a month-to-month contract, then LifeShield may catch your eye. That’s our look at the LifeShield Home Security
System. If you’ve appreciated this video, give us
a like, and hit that subscribe button. As always, this is Gabe of Security Baron. Be secured. [music]

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13 Replies to “Lifeshield Home Security System Review”

  1. Hey, the panic button is not at the center of the keychain remote. If you look closely, there are two arrows left and right. So you have to hold both buttons to the left and right of where it says "Panic" in order for that function to work.

  2. After watching this review, (great one by the way!) I went to the LifeShield website and was reading through how their system works and the site stated the motion sensors are pet friendly. Unless they redesigned the sensor after this video was already uploaded.

  3. I was looking into this before I bought cove but being able to only communicate threw wifi scared me cause if our internet goes down im screwed. Plus the up font cost was expensive. almost 200 to connect it

  4. LifeShield is now an ADT Company. And things have changed. Like, No contracts, pet friendly motion sensors, software changes p, etc. BTW, this video shows the motion sensors upside down. Also, Tech support is much better now.
    Nice review. I’m a subscriber.

  5. Man you suck! I have you a thumbs up! Tons of information But my criticism is the same. How is the experience if you don't have cellular plan? How well does it work if the lights are out? How well does it work if there is no internet? At least this model didn't have a flashy base station. You weren't impressed but I was. The thing should be hidden–not lying where thieves can smash it. Does it have a siren? Alexa is nice, but who cares about Alexa if these things are missing. The only good thing is that with Alexa you can possibly augment your experience. Stop working for the man and work for yo Peeps! I guess the man pays better :ppppp

  6. Will this work in Mexico? I live in Mexico and I’m looking for a self monitored system with no contracts or monthly payments.

  7. Incoming attempt at constructive criticism: These videos are very well polished. The audio and camera work are great. The background is clean and relevant. The speaker is easy to understand and talks confidently. However, the actual content is lacking depth.

    When I look for reviews of a system, I expect to find in-depth analysis of how the system works, such as: installation hardware (what's the mounting plate like for the motion/door sensors), initial setup, available configurations and settings (how many sensors can be added, people called, does the system reliably send texts, what do they look like), and most importantly testing and using the system. I don't see you walking by the motion sensor, tripping the alarm to demonstrate what that looks like, adding/removing a sensor, setting up IFTTT, using the keypad. Drop a textbook in the room with the glass sensor, buy $1 glass from a dollar store and break it, show us that the sensor is good enough to not throw false alarms during everyday use. Tell me what batteries are used by the devices. And to be fair, you did test the camera and tablet which was great to see, but what a disappointment to not see more of that kind of testing with other equipment.

    Instead this video comes across more as an extended advert with use of buzzwords like "24/7 expert monitoring". Don't tell us they're experts, show us. Use the 30 day trial period and tell me how quickly they call after the alarm goes off, tell me that they have protocols in place to make sure the intended user is the one answering the call by using a passphrase, etc.

    In a sentence, this video doesn't tell the audience something they couldn't have found elsewhere.

  8. You killing me wit this made out of plastic they all made out of plastic you think they gonna make them out of metal

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