Paid Content by Xfinity – “My Account App”

Paid Content by Xfinity – “My Account App”


♪[APPLAUSE] >>>THIS SEGMENT OF DELMARVALIFE IS BROUGHT TO YOU BY XFINITY.>>>YOU REMEMBER WHEN PROGRAMMING YOUR DVR TOOK A PHD? WE HAVE COME A LONG WAY. IS THERE A FACT, SMARTPHONES HAVE MADE A DIFFICULT TASK AS SIMPLE AS DOWNLOADING AN APP. LISA SHOWS US HOW THIS CAN MAKE YOUR LIFE SIMPLER.>>>LET’S FACE IT, WE ARE ALL SUPER BUSY AND TIME IS SO PRECIOUS, AND WE REALLY NEED COMPANIES TO WORK WITH US ON OUR SCHEDULE, NOT THE OTHER WAY AROUND. WELL, XFINITY FROM COMCAST IS WORKING ON SOLVING THE ISSUE WITH THE XFINITY MY WAY APP. HERE TO TELL US MORE IS XFINITY.>>IT IS REALLY MORE ABOUT CONTROL. THIS MAKES IT SIMPLER TO MANAGE SERVICES AND DO THINGS LIKE CHECK BILLING, CHECKING EQUIPMENT STATUS, OR SCHEDULE A CALL.>>SO WITH ALL OF THESE FEATURES, THE WORK WITH THE SERVICE?>>YOU SIMPLY LOGIN USING YOUR XFINITY CREDENTIALS. ONCE YOU DO THAT, EVERYTHING COMES TOGETHER AT YOUR FINGERTIPS AND YOU CAN DO THINGS LIKE MAKE A PAYMENT, YOU CAN GO INTO CHECK YOUR BALANCE, REALLY, VERY SIMPLE BY USING YOUR XFINITY CREDENTIALS.>>WHAT IS YOUR FAVORITE FEATURE?>>LAST NIGHT, I WAS RESETTING MY EQUIPMENT. I WAS INSTALLING A NEW DVR AND NEEDED TO REBOOT THE DVR IN MY LIVING ROOM. WITH MY DVR I CAN DO IT RIGHT IN THE ROOM I WAS IN AND I DIDN’T HAVE TO CLIMB BEHIND THE ENTERTAINMENT CENTER. IT MAY BE CHECK PAYING A BILL TOMORROW, BUT LAST NIGHT IT WAS CERTAINLY BEEN ABLE TO RESET EQUIPMENT FROM THE DEVICE.>>SINKING INTO WATCHING YOUR T.V.?>>LET’S TALK A LITTLE BIT ABOUT CONTACTING COMCAST. YOU DO THAT THROUGH THE APP?>>YES, YOU CAN GO RIGHT IN AND SELECT THE ACCOUNT, AND GO RIGHT INTO SET THE TIME YOU WANT COMCAST TO CALL YOU BACK. NO MORE HAVING TO CALL IN AND POSSIBLY WEIGHT, AND REALLY SCHEDULE THINGS AROUND YOUR LIFE. PICK A TIME THAT WORKS BEST FOR YOU AND WE WILL CALL YOU.>>WHAT ABOUT THINGS LIKE YOUR MODEM, RESETTING YOUR MODEM, RESETTING YOUR BOX, CAN YOU DO THAT FROM THE APP BEFORE?>>YOU CAN. WE’VE ALL HAD THAT TIME WHEN SOMEONE IS COME TO OUR HOME AND WANT TO LOG ON TO OUR WI-FI. YOU MIGHT DECIDE YOU DON’T WANT THEM TO HAVE THAT PASSWORD ANYMORE. YOU CAN GO INTO YOUR INTERNET SERVICE, CLICK THROUGH, ACTUALLY SEE YOUR WI-FI, THE NAME AND PASSWORD, AND GO RIGHT INTO CHANGE THE SETTING. WHAT IS GREAT IS YOU DON’T EVEN HAVE TO BE IN YOUR HOME. YOU CAN BE OUTSIDE OF THE HOME, REMEMBER YOU WANT TO DO IT, AND DO THAT FROM WHEREVER YOU ARE.>>THAT IS AMAZING. OUTAGES?>>ABSOLUTELY. IF YOU PULL UP THE MY ACCOUNT APP, WHAT YOU WILL SEE IS THE STATUS OR HEALTH OF YOUR HOME SERVICES, SEEK AND SEE IF THERE HAPPENS TO BE AN ISSUE. IF THERE IS, IT WILL TELL YOU WHAT YOU CAN DO TO RESET EQUIPMENT OR SCHEDULE A CALL IF NECESSARY RIGHT.>>SO, YOU MENTIONED PAYING YOUR BILLS. THAT CAN BE DONE ON THE MY ACCOUNT APP AS WELL?>>IT HAS NEVER BEEN EASIER. SIMPLY GOING TO THE MY ACCOUNT SECTION, FIND YOUR BALANCE, AND PRICE THAT. CLICK ON MAKE A PAYMENT. YOU PUT IN THE AMOUNT THAT YOU WANT TO PAY, AND SCHEDULE A DATE. YOU CAN SCHEDULE OUT ONE MONTH IF YOU WANT TO. WHEN YOU CLICK NEXT, IT WILL GIVE YOU A PAYMENT SOURCE. LET’S SAY THAT YOU ARE SETTING IT UP FOR THE FIRST TIME, YOU CAN I CREDIT CARDS, BANK ACCOUNT INFORMATION, OR USE APPLE PAY. I AM USING MY APPLE PHONE RIGHT HERE TO USE MY THUMB AND PAY MY BILL.>>AND CAN YOU CHANGE THE SOURCE WHERE YOU WANT TO PAY YOUR BILL?>>YOU CAN. LET’S SAY THAT MY CREDIT CARD

Related Posts

Passenger Calls MIA Security Scare Over Cell Phone ‘Uneventful’

Passenger Calls MIA Security Scare Over Cell Phone ‘Uneventful’

HOSPITAL, THEIR CONDITION IS UNKNOWN AT THIS TIME. REPORTING LIVE IN OPELIKA, CBS 4 NEWS. DEVELOPING NOW AT MIAMI INTERNATIONAL

Leave a Reply

Your email address will not be published. Required fields are marked *